This Terms of Service (“Agreement,” “Terms”) is a legal agreement between you (“User,” “Customer,” or “you”) and Miracle Hands Clean LLC (“we,” “us,” “our,” or “Miracle Hands Clean”), governing your use of our website and services. By using our services or accessing our website [miraclehandsclean.com], you agree to be bound by these Terms.

1. Creating an Account

To use certain features of our website or services, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account and password. We are not responsible for any unauthorized access unless caused by our negligence.

2. Service Scope & Revisions

We offer professional cleaning services for residential and commercial properties. We may modify our services or site content at any time without prior notice. While we aim to keep information accurate, we do not guarantee the completeness or correctness of any content on our website.

3. Your Responsibilities

You agree to:

Be at least 16 years old.

Use the website and services only for lawful purposes.

Provide only information you own or have permission to use.

Not post or upload harmful content (e.g., malware, offensive content).

Keep your account credentials secure and notify us of unauthorized access.

Avoid misusing or attempting to exploit any aspect of our platform.

Refrain from defaming or harming the reputation of Miracle Hands Clean.

Use our website and services in compliance with all applicable laws.

Violation of these responsibilities may lead to termination of your account without a refund.

4. Use of Personal Information

Your personal data is handled according to our Privacy Policy. We collect and use information like your name, contact details, service requests, and device/browser data to fulfill our services and improve your experience.

5. Payments & Subscriptions

All fees are charged in USD and are exclusive of taxes.

Payment is collected through secure third-party payment processors.

You authorize us to charge your saved payment method for recurring or one-time services.

You can cancel services at any time, but refunds may not be issued for completed services.

6. Service Cancellation & Termination

You can cancel services at any time by contacting us. We reserve the right to suspend or terminate services for violations of these Terms or non-payment. Upon termination, your access to services and related data may be revoked.

7. Third-Party Services

We may use third-party tools (e.g., scheduling platforms, analytics, or payment processors). Your interactions with third parties are governed by their respective privacy policies and terms. We are not responsible for their practices.

8. Intellectual Property & Licensing

All content on our site (except User-submitted content) is owned by or licensed to Miracle Hands Clean. You may not copy, resell, or reverse-engineer any part of the website or its content.

9. Limitation of Liability

To the maximum extent permitted by law, Miracle Hands Clean is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. This includes loss of data, profits, or service interruptions. Your use of the services is at your own risk.

10. Indemnification

You agree to defend and indemnify Miracle Hands Clean, its officers, employees, and partners from any claims or liabilities arising out of your misuse of our website, breach of these Terms, or violation of applicable laws.

11. Cookies & Analytics

We use cookies and analytics tools to monitor website usage and improve user experience. You can disable cookies in your browser settings, but some site features may be limited as a result.

12. Modifications

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after such changes constitutes acceptance.

13. Contact

If you have any questions regarding these Terms & Conditions, you can contact us.